Getting Started

Thank you for your interest in the Customer Portal Notifications! This app enhances JSM Customer Portal notifications, boosting customer satisfaction by enabling direct, real-time updates.

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With the Customer Portal Notifications, you can:

  • Receive issue updates directly in the Customer Portal without email.

  • Get instant notifications without refreshing the browser.

  • Customize colors to match your brand design.

  • Configure notification recipients, including organizations and approve.

To receive notifications from your knowledge base, install the Customer Portal Notifications for Confluence.

Support

If you have any trouble configuring your use case or find any bugs, please contact us at: contact@twinit.ge or raise an issue on our Service Desk.
We’re always interested in your feedback and feature suggestions!