Getting Started

Thank you for your interest in In-App Customer Portal Notifications! This app enhances JSM Customer Portal notifications, boosting customer satisfaction by enabling direct, real-time updates.

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With In-App Customer Portal Notifications, you can:

  • Receive issue updates directly in the Customer Portal without email.

  • Get instant notifications without refreshing the browser.

  • Customize colors to match your brand design.

  • Configure notification recipients, including organizations and approve

To receive notifications from your knowledge base, install In-App Customer Portal Notifications for Confluence.

Support

If you have any trouble configuring your use case or find any bugs, please contact us at: contact@twinit.ge or raise an issue on our Service Desk.
We’re always interested in your feedback and feature suggestions!