You can backup and restore object attachments on Cloud or Server/DC for further migration into the cloud or on Server/DC.

Table of Contents

Licensing

Therefore, to enable the full migration of the attachments:

• Insight Assets Backup & Migration should be installed on a target Cloud instance.

• Assets Attachments Backup & Migration should be installed on a target Cloud instance.

• Insight Assets Cloud Migration Assistant should be installed on the source and target DC/Server instances.

• The attachments feature must be acquired (20% of the price of the DC/Server app, please contact our Service Desk for more details).

* Insight Assets Cloud Migration Assistant

** Insight Assets Backup & Migration and Assets Attachments Backup & Migration

You can see the current status of the attachments restore/migration feature along the current connection and added DC/Server instance details:

Open

• Current Connection - Attachments status

  • Shows the status of the Assets Attachments Backup & Migration app on the cloud instance:

    • Not installed - the app is not installed on the cloud instance

    • Licensed - the app is installed in trial or a subscription is acquired

    • Unlicensed: Trial or the subscription is expired

• Data Center / Server - Attachments migration

  • Not installed - Insight Assets Cloud Migration Assistant is not installed on the DC/Server instance

  • Limited

    • Insight Assets Cloud Migration Assistant is installed with a trial license

    • Insight Assets Cloud Migration Assistant is purchased, but the attachments feature is not enabled

  • Expired - Insight Assets Cloud Migration Assistant trial or license is expired

  • Addon Disabled - Insight Assets Cloud Migration Assistant is disabled

  • Licensed - Insight Assets Cloud Migration Assistant is purchased and the attachments feature is enabled

Backup

After the Assets Attachments Backup & Migration is installed in the cloud, you will be able to backup also attachments associated with the object schemas. To do so, switch the toggle either during manual backup or for the scheduled backups of the desired schema:

Open

Attachments backup for Manual backup

When the backup is taken with the enabled backup of attachments, you will see the status and the number of the attachments in the available backups:

Restore / Migration

To restore/migrate the attachments, initially, the schema containing the attachments must be restored/migrated. After the schema is restored, you will be able to restore the attachments. To do so, go to the Restores of the schema and click either the “Attachments” or “Restore Attachments“ buttons along the schema in the “Restores” grid:

After clicking the button, you see the confirmation popup:

After clicking the “Restore Attachments“ button, the restore will start and you will be able to monitor the progress in the Attachments box under the schema restore details:

From here you can:

• Stop the process of the process restore

  • Termination may take some time (up to 2 minutes), therefore if the process is stopped by the end of the progress, restore still might have been completed! The “Restore ended” will show date/time when the restore was terminated. Additionally, if you click the STOP button more than once, until the process is stopped and start a new restore during this 2-minute period, the newly started process might also be stopped!

• See the start and end time/dates of the restore

• Check the restore status

  • Pending

  • In Progress

  • Terminated (if the restore was stopped by the user)

  • Error (you will see the error details)

  • Success (when the restore is completed successfully)

• Restore result

  • When in progress, you will be able to check how many attachments are restored (e.g. “Processed: 300 from 28,374 restored”)

  • If for some reason the corresponding object does not exist in the schema, the Result message will be “Some of the attachments were not restored. Please see the log for more details.“

• Full log

  • When the process is finished, you will be able to download the full restore log JSON with the following information

    • ObjectKey

    • Result

      • True (if the attachment is restored)

      • False (if the attachment is not restored)

    • Message

      • Name of the attachment

• Real-time log

  • You can check the progress of the restoration during the process and see the errors for the specific object attachments.

Additional Remarks