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You can add Data Center or Server instance to backup schemas from from there and also restore schemas into the DC/Server instance.

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After the Insight Assets Cloud Migration Assistant is installed on the source DC/Server instance, you can add DC/Server instance for syncing the schemas by clicking “Add new“ button in the Cloud app:

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After clicking the button, you will see a popup with the necessary fields:

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After clicking the Add button, the instance will be added to the “Data Center / Server to migrate” section:

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Info

The ATTACHMENTS MIGRATION shows whether migration of attachments is enabled for the DC/Server instance and what is the current status. See Backup and Restore of object Attachments for more details.

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Info

Please use the public address, where your Jira DC instance can be reachable from internet, for example “localhost” address will not work. In addition, if your Jira DC URL redirected to another address, please use URL which is the final destination (i.e. address of Jira instance). e.g. if the URL (servicedesk.yourcompany.com) is redirected to yourcompany.com/jira, please use the latter (yourcompany.com/jira). If the DC/Server instance is not publicly accessible from the internet, please contact us to receive the required information for whitlelisting the app IPs on your server/firewall.

Note

Due to the known issue with seevral versions of Jira Server and Data Center, you may receive “PLUGIN NOT INSTALLED“ error, after adding the source instance.

Affected Jira versions:

  • 8.14.0

  • 8.15.0

  • 8.22.3

If you have one of these versions, follow the Workaround 2 instructions on the corresponding Jira bug page: JRASERVER-72209:

Workaround 2

Disable websudo (secure administrator sessions) following the steps here :

To edit the configuration, click “three dots“ and select Edit Configuration. You will see the same three fields, which you can modify. You can delete the instance by “three dots“ and selecting Delete. After clicking Delete on the confirmation backup, the instance will be deleted from the list.

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