After installation, administration for Notifications for Portal Customers is available in the "Apps" administration menu:
After clicking Push notifications, the user will be navigated to the configuration page. The configuration page shows the button for enabling push notifications for the Jira instance:
To enable push notifications for the Jira instance, please click the button “Click to Subscribe“ and follow the instructions:
After clicking the button, browser notifications for the Jira site should be enabled (the screenshot below shows an example for Google Chrome browser):
After clicking “Allow for the site”, the user will receive a notification about successful activation of the push notifications:
Microsoft Windows settings
To use the push notifications in Windows, the notifications should be enabled for a certain browser in the notifications settings. there are several ways o reach the notification settings:
From the “Manage Notifications“ in the notifications icon in the taskbar:
Clicking Win+X, choosing Settings, typing notifications in the search and choosing “Notifications and Actions Settings“
Searching for the notifications settings via Windows search (Cortana):
After navigating to the notification settings, Notifications should be enable for he apps:
Further, the notifications should be enabled for the specific Browsers:
In some Windows 10 systems, after disabling and enabling the notifications for a certain browser application, the Push Notifications should be re0subscribed from the plugin configuration (see the details in the beginning of the current page).
MacOS Settings
To use the push notifications in MacOS, the notifications should be enabled for a certain browser in the notifications settings. To enable the notifications, follow the instructions below:
Navigate to the System Preferences and Notifications:
On the left menu, choose the browser and toggle on “Allow Notifications“:
Push notifications for Safari are not supported!