It is possible to enhance In-app Customer Portal Notifications to receive notifications from Confluence on page updates, comments and mentions, where the user is added as a watcher.

Installation Guide

In-App Customer Portal Notifications for Confluence can be installed from the Atlassian Marketplace.

1. Navigate to the “Find new Apps” page.

2. Search for In-App Customer Portal Notifications for Confluence and click on the “Try it Free” button.

3. To Start the configuration go to the “Apps” dropdown on the top ribbon and select In-App Customer Portal Notifications for Confluence.

4. To uninstall the In-App Customer Portal Notifications for Confluence go to the “Manage Apps” page find the In-App Customer Portal Notifications for Confluence expand it and click on the “Uninstall” button.

User Guide

After installation, without any further configuration, if a user is added as a watcher in a certain Confluence page or tagged in a comment, a notification will be sent to the user on:

1. Page update

2. Added page footer comment

3. Edited page footer comment

4. User mentioned in the footer comment

5. User mentioned in the page content

6. User mentioned in the inline comment

The notification will be received in the Customer Portal notifications bar (please refer to User Guide for more details):

Open

Notifications for Confluence page update

For the messages received from the updates of the Confluence page, the following information is visible for the customer:

• Name of the user who made an update

• Name of the Confluence page

• Time and date of the update

• Space icon and key

Pricing/Licensing

How does Cloud pricing for In-App Customer Portal Notifications for Confluence work?

In-App Customer Portal Notifications for Confluence is sold as a monthly or annual subscription. You're eligible for support and automatic version updates as long as your subscription is active.

You can find details about our pricing here, on our Marketplace listing.

To summarize, if you have 10 users or less licensed for your Jira Cloud instance, you’ll only pay $1 per month for In-App Customer Portal Notifications for Confluence. If you have more than 10 users, you'll be charged per user amount based on the user tier. You can use this Cloud Pricing Calculator provided by Atlassian to easily calculate the cost of apps based on your user tier.

How is annual Cloud pricing calculated?

Annual Cloud pricing is calculated on a tiered basis (just like the monthly per-user Cloud pricing). Note that by choosing an annual subscription, you're automatically granted a discount as you are only charged for 10 months of the year, rather than 12 months if you were to subscribe on a monthly basis.

Can I trial In-App Customer Portal Notifications for free before purchasing it?

Twinit offers a fully functional free 30-day trial of In-App Customer Portal Notifications for Confluence to the companies who are eager to try our product. Once this trial period is over, the cost of the app will automatically be included in your next bill unless manually deactivated via the Manage Apps page under the Jira Administration menu.