Security and Compliance

Security and Compliance

At Twinit, security, privacy, and operational resilience are built into every layer of our products.
The Insight Assets Backup & Migration ecosystem is developed with strict adherence to industry-leading standards, ensuring your data remains protected throughout backup, restore, and migration operations.

Built on Trust & Transparency

Your security is our foundation.
Twinit’s Trust Center provides a clear, centralized view of our compliance posture, certifications, security practices, and privacy commitments.

πŸ”— Visit the Trust Center

Compliance Certifications

Twinit maintains internationally recognized security certifications that validate our commitment to enterprise-grade protection:

  • ISO/IEC 27001:2022 β€” certified information security management system

  • CSA STAR Level 1 β€” documented cloud security best practices

  • Cloud Fortified β€” elevated security, reliability, and support standards for Atlassian Marketplace apps

These certifications confirm that Twinit follows structured, audited processes for securing data across development, operations, and support.

Data Security

We apply a defense-in-depth approach to protect all customer data:

Encryption

  • AES-256 encryption at rest

  • TLS 1.2+ encryption in transit

  • Optional BYOK (Bring Your Own Key) for full encryption key control

  • Support for customer-managed databases (BYOD)

Data Residency

Choose your storage location based on your compliance needs:

  • EU

  • US

  • Your own database (self-managed)

Operational Security

  • Strict access control with role-based permissions

  • Security monitoring and auditing across infrastructure

  • Secure SDLC with continuous vulnerability scanning

  • Participation in Atlassian Marketplace security programs

  • Incident response and change management aligned with ISO 27001 practices

Questions or Requests?

For security documentation, audit assistance, or review of compliance requirements, you can always reach out to our security team via Service Desk.