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Better Search in Customer Portal enables you:
Search Issues.
Search and select Assets objects on the Customer Portal.
Use Better Search in Customer Portal to view previously registered issues that meet search criteria.
Configure Issue Info Sheet based on JQL filters or Customer Portal Statuses.
Save the search results in custom fields.
Automatically copy search results into the Summary field, to make issues searchable in the Customer Portal.
If you have any trouble configuring your use case or find any bugs, please contact us at: contact@twinit.ge or raise an issue on our Service Desk.
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