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Table of Contents

Table of Contents

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You can remove the trusted user from the list by clicking the “Remove“ button and by confirming user deletion:

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Under Available backups, you will see all the backups for the selected schema:

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For each backup you can see the following information and Actions:

  • NID

    • Order ID number of the backup

  • Backup date

    • Date and time when the backup was completed

  • Objects

    • Number of the object in the schema backup

  • Type

    • Manual

    • Scheduled

  • History status

  • Objects in issues status

  • Actions

    • Select

    • Delete

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If yet there are no backups of the schema, the list will be empty with the options either to manually backup the schema by clicking Backup now button or schedule backup by clicking Schedule button:

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To restore the schema on a current instance, choose a new schema name and key, where the schema should be restored in (the schema will be automatically created) and click Restore and Confirm buttons, which you will see in the confirmation popup. After the restore starts, the status will be shown in the right pane Destination) and Restore history:

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Info

Due to the limitations of Atlassian corresponding REST API, after backup is finished, object history is being backed up in background. To prevent the cases when the history restore is tried before the history is backed up, you will not be able to select this option immediately after the objects backup is finished and the option will be disabled, until the backup is completed in the background. Estimated waiting time before restoring object history option becomes available, depends on the number of the objects and with rough average is 5 minutes plus ~1 minute for every 1,000 objects. You can see the object history backup status in the Available backups.

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Note

Times in the restored history attribute will be always shown in CET (UTC+2)

Restore specific Object Types

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  • Schema

    • Name and link (if the restore/migration was successful) of the schema that was restored. You can click the schema name to directly go to the schema

    • Destination

      • Which option was used as a destination during the restore/migration:

        • Current instance

        • Existing schema

        • Another instance

    • Started

      • The date and time of the restore/migration was started

    • Ended

      The date and time of the restore/migration was Ended

    • Status

      • Status of the restore/migration. Can be:

        • Restore completed

        • Restore error

    • Result

      • Result of the restore. In case of error, you can click an error icon to identify the reason for the error:

      • If the “Restore objects in issues” is attempted for the restored schema, the result will show the fields validation results. Please refer to Restore Objects in Jira Issue Fields for more details

    • “Restore objects in issues” button

      • For more details refer to Restore Objects in Jira Issue Fields to restore the objects in the issues of the current instance or to restore objects in the migrated issues from DC to Cloud or from Cloud to another Cloud.

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  • Schema

    • Name of the schema restored or tried to be restored

    • For successful restore/migrations, the schema name is clickable and you will be navigated to the restored schema in Atlassian Assets.

  • Destination

    • Current instance

    • Another instance

  • Started

    • Date and time when the restore was started

  • Ended

    • Date and time when the restore was finished

      • will be empty for unsuccessful restores

  • Status

    • status of the restore

      • In progress: restore process is in progress.

      • Restore completed: restore was finished successfully.

      • Restore error: restore was not finished.

  • Result

    • Result message: details of the result. Clicking the result message will show the details of the result.

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