Table of contents

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After selecting the desired date or range, click Update to confirm the selection.

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Besides users, you can select users Group(s), People in Project(s) and/or Organizations(s). After selecting filters, click Generate Activity Log button to see the results based on the selected filters.

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More filters

By clicking the “+More“ button, you can also filter the actions by Status changed, Resolution set and Fields:

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• Expand the JQL field;

• See the help page for JQL (will be opened on a new tab);

• Display results based on the JQL term (identical to clicking Generate Activity Log button).

After typing in the JQL term, click Generate Activity Log button to see the results based on the selected filters.

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It is possible to save and manage filters for future use. After filling in the filters or JQL, click Save Filter text and fill in the “name” and “description” fields to save the filter:

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The saved filters will appear in the list by clicking Saved filtersbutton:

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From the popup, you can:

• Search saved filters by the name

  • The saved filters will be immediately filtered when you start typing

• Add filter to the favorites

  • Favorite filters will be identified by the filled yellow star ⭐

• Generate Results by clicking the filter name (the popup will close and you will be navigated to the results table)

• View filter:

  • Description

  • Owner

  • Viewers

  • Editors

• Edit filter

  • Edit name and description

• Share filter (see below)

• Delete filter.

You can share the saved filter with other users, user groups, projects, organizations or limit access by choosing the Private option:

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Filter subscription

You can also set up a subscription for the filter to receive regular emails with the filter results. To do so, click “Subscriptions“ under the three dots menu, along the filter:

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If no subscription is configured, you will see the popup to add a new subscription:

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When you click the “Add subscription“ button, you will see the popup where you can configure a subscription.

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From here you can add:

• Name - subscription name

• Recipients - email addresses of the subscription recipients (you can add more than one subscriber)

• Schedule

  • Basic - define a desired schedule with the basic scheduler.

  • Advanced - define a desired schedule with CRON expression.

• Checkbox to choose whether to email this filter, even if there are no issues found.

After clicking the Save button, you will be navigated back to the list of the filter subscriptions with the following info:

• Name - the name of the subscription

• Schedule

• Actions

  • Run - receive the email immediately

  • Edit - modify the subscription

  • Delete

• Add subscription - from here you can also add a new subscription for the same filter

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Results

After clicking Generate Activity Log results will be displayed in the results table. There are three views available: Aggregated View, Detailed View and Issue View.

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You can check or uncheck “Select all“ checkbox to select all or none of the columns. Clicking “Reset default”, will select the default columns (Issue Created, Issue Updated, Issue Deleted, Issue Changed, Status Resolve, Issue Commented, Comment Updated and Comment Deleted).

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Additionally, you can filter the data based on transitioned statuses. Click +More button across the use filters and select Status changed and/or Resolution set:

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After selecting the option(s) you will see the additional filters below the user filters:

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Click Status Change button and choose “from“ and “to“ from the available statuses list (you can select more than one status):

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When you select the desired statuses, click Apply button and Generate activity log to filter the actions:

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In the same way, you can filter the actions by the Resolutions:

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You can break the actions down by projects. To do so, click Breakdown button and select Projects:

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You can break the actions down by the destination status to see how many times the user transitioned the issue into the statuses. To do so, click Breakdown button and select Status.

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You can break the actions down by the transitions to see how many times the user transitioned the issue from one status to another. To do so, click Breakdown button and select Transition.

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You can break the action by the issues. To do so, Breakdown button and select Issues.

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You can break the action by the fields that were updated. To do so, Breakdown button and select Fields.

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You can also export the Issue views in Excel format by clicking “Export (.xlsx)“ button.

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In case of the Saved filters, you will be able to click the Filter name (in blue) and the saved filter will open. For the unsaved filter, “custom“ will be shown in the Filter name.

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If you are configuring the webhooks for the first time, you will see a popup with “+ Add URL endpoint“ button:

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When you click “+ Add URL endpoint“ button, you will see a window where you can generate you access token for the API:

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Name the endpoint and click “Generate access token” button to generate a token:

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Click Add Token button to save the token:

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