Table of contents
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To create/view both values, follow the instructions and click Connect. If the values are correct, you will see the success message, otherwise, a status/error notification will be displayed:
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You can delete the connection by clicking the “Delete connection” button while editing the connection and clicking the “Delete” button in the confirmation popup:
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Workspace ID
Fill in the ID of the Assets (Insight) workspace you want to configure backup for. The Workspace ID can be found on the following link: https://[yourcloud].atlassian.net/rest/servicedeskapi/insight/workspace. The Jira Service Management REST API uses the workspace Id to identify your individual instance of Assets (Insight), it is an alphanumeric string at the end of the text shown on the opened link with the following sample appearance:
3b3b70g5-66f8-3c01-a2d7-e5bbf2584dc3:{"size":1,"start":0,"limit":50,"isLastPage":true,"_links":{"self":"https://[yourcloud].atlassian.net/rest/servicedeskapi/assets/workspace","base":"https://[yourcloud].atlassian.net","context":""},"values":[{"workspaceId":"3b3b70g5-66f8-3c01-a2d7-e5bbf2584dc3"}]}
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Workspace ID is a mandatory field and can only be the Workspace ID of the current Cloud instance. |
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After filling in the three fields, click “Connect“ button. After Sync starts, the Pending Connection status“ message will be displayed. If the connection is successful, you will see the corresponding message, indicating also the last successful sync date/time:
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You can also disable the connection to Assets by clicking the Delete connection button while editing the connection:
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The Asset actions are retrieved every 6 hours, therefore the latest actions, done in the last 6 hours may not be shown in the logs. If you would like to sync the Asset actions immediately, go to “Assets audit log“ in the settings and click “Sync assets log“ button - depending on the number of the objects, it may take from minute to hours. |
Configuring Fields Monitoring
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From here you can manage the fields, modification of which you want to log and track. For the instructions about how to view the actions on the selected fields, please visit User Guide.
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After the fields are selected, click the ”Save” button and the selected fields will appear in the list under “Manage Monitored fields“:
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To remove the user from the Permissions, click Remove button and Delete button on the confirmation popup:
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