Table of contents

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To remove the user from the Permissions, click Remove button and Delete button on the confirmation popup:

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• Workspace ID

  • Fill in the ID of the Assets (Insight) workspace you want to configure backup for. The Workspace ID can be found on the following link: https://[yourcloud].atlassian.net/rest/servicedeskapi/insight/workspace. The Jira Service Management REST API uses the workspace Id to identify your individual instance of Assets (Insight), it is an alphanumeric string at the end of the text shown on the opened link with the following sample appearance: 3b3b70g5-66f8-3c01-a2d7-e5bbf2584dc3:

  • {"size":1,"start":0,"limit":50,"isLastPage":true,"_links":{"self":"https://[yourcloud].atlassian.net/rest/servicedeskapi/assets/workspace","base":"https://[yourcloud].atlassian.net","context":""},"values":[{"workspaceId":"3b3b70g5-66f8-3c01-a2d7-e5bbf2584dc3"}]}

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After filling in the three fields, click “Connect“ button. After Sync starts, the Pending Connection status“ message will be displayed. If the connection is successful, you will see the corresponding message:

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You can also disable the connection to Assets by clicking the Delete connection button while editing the connection:

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Configuring Atlassian Guard (formerly Access) connection

If Atlassian Guard (formerly Access) is activated on your Cloud instance, you can retrieve three additional user actions:

• User reactivated

• User deactivated

• User last active (Date/time)

• User removed from site

• User invited to site

• User detail changed

To be able to view these actions, you need to configure a connection with Atlassian AccessGuard. To do so, click “Settings / Organization audit log” in the top menu:

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After clicking, the configuration popup will show up:

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go to Settings (top right corner of the app) and click “Organization audit log“ in the left menu.

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Enter two values in the corresponding fields:

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To create/view both values, follow the instructions and click Save Connect. If the values are correct, you will see the success message, otherwise, a status/error notification will be displayed:

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