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Table of Contents

Table of Contents

Assets Backup Vault is an external resource , that enables accessing Assets backup backups even when Atlassian cloud Cloud is not accessible. With the help of Assets Backup Vault, you can migrate the previously backed-up schemas to another Cloud instance.

Table of Contents

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Info

You can access Assets Backup Vault, via the following link: https://assetsbackupvault.com/login.

To access the Assets Backup Vault, the user should initially be trusted for the Source Cloud instance through the corresponding Atlassian Jira plugin interface.

Trusted Users

Trusted User is the user who is given access to the backups via Assets Backup Vault. To add a trusted user, navigate to the app in Jira via Apps menu, select Insight Assets Backup & Migration and click Assets backup vault in the top menu:

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After clicking Assets backup vault, you will see a popup where you can add or remove trusted users.

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To restore the desired backup of a certain Schema, click on the “Restore”button across the needed schema in the Synched schemas grid (see Backup Configuration | Synced schemas):

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If yet there are no backups of the schema, the list will be empty with the options either to manually backup the schema by clicking Backup now button or schedule backup by clicking Schedule button:

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To restore the schema on a current instance, choose a new schema name and key, where the schema should be restored in (the schema will be automatically created) and click Restore and Confirm buttons, which you will see in the confirmation popup. After the restore starts, the status will be shown in the right pane Destination) and Restore history:

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Info

Keep in mind that in case of large number of references, restoring may take hours and the references between the selected schemas (from the select list) will not be restored.

Click the “Restore References” button to start restoring.

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  • Schema

    • Name and link (if the restore/migration was successful) of the schema that was restored. You can click the schema name to directly go to the schema

    • Destination

      • Which option was used as a destination during the restore/migration:

        • Current instance

        • Existing schema

        • Another instance

    • Started

      • The date and time of the restore/migration was started

    • Ended

      The date and time of the restore/migration was Ended

    • Status

      • Status of the restore/migration. Can be:

        • Restore completed

        • Restore error

    • Result

      • Result of the restore. In case of error, you can click an error icon to identify the reason for the error:

      • If the “Restore objects in issues” is attempted for the restored schema, the result will show the fields validation results. Please refer to Restore Objects in Jira Issue Fields for more details

    • “Restore objects in issues” button

      • For more details refer to Restore Objects in Jira Issue Fields to restore the objects in the issues of the current instance or to restore objects in the migrated issues from DC to Cloud or from Cloud to another Cloud.

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  • Schema

    • Name of the schema restored or tried to be restored

    • For successful restore/migrations, the schema name is clickable and you will be navigated to the restored schema in Atlassian Assets.

  • Destination

    • Current instance

    • Another instance

  • Started

    • Date and time when the restore was started

  • Ended

    • Date and time when the restore was finished

      • will be empty for unsuccessful restores

  • Status

    • status of the restore

      • In progress: restore process is in progress.

      • Restore completed: restore was finished successfully.

      • Restore error: restore was not finished.

  • Result

    • Result message: details of the result. Clicking the result message will show the details of the result.

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