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You can further edit or delete the connection by clicking the “Edit configuration“ button:
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API Token
To secure the attachments transfer from the source to the target cloud instance, you need to create an API token. To do so, go to the API Tokens section in the left sidebar and click the “Create new API token“ button:
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You can revoke the tokens individually, by clicking the “Revoke“ button along the token row, or all together by clicking the “Revoke all API tokens“ button. In both cases, the confirmation popup will follow:
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As a final step, after the connection is successful, and API token is created, you can create a URL endpoint for your target instance. To do so, go to the URL endpoints in the left sidebar and click the “Add new endpoint” button. You can send the attachment to another cloud instance and on Data Center instance.
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Configuration for Target Cloud
When you click the “Add new endpoint” button you will need to fill in the following fields:
Name
Give a name to the URL endpoint to further identify it more easily.
Description
Describe what this endpoint is for.
Target instance type
Select “Cloud““Cloud”.
Target instance URL
URL of the target instance to which the attachment will be transferred. the format for the cloud instance should be: yourcompany.atlassian.net.
Email
This user should have a valid JSM agent License on the target instance and have appropriate permission to projects where the attachments will be sent.
Atlassian API token
API token of the user (email) above You can create a Token through the following link.
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After entering the required information, the URL endpoint will be created. You can further view, edit, and delete the URL endpoints by clicking the “Edit“ button along the URL endpoint row in the grid:
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After the URL Endpoint is added, you can click the endpoint name or the Edit button and further modify the endpoint credentials or copy the URL endpoint:
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You will also see the connection status of the endpoint above the endpoint fields:
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If you see the “CONNECTION FAILED” message, please recheck the credentials, make sure that Athe Atlassian API token is not expired, regenerate the Atlassian API token (if needed) and click the Refresh status.
When the URL endpoint for the target cloud instance is generated, you can further regenerate the endpoint by clicking the “Regenerate“ button and licking Regenarate in the confirmation popup:
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To add a target Data Center Endpoint, click the “Add new endpoint” button you will need to fill in the following fields:
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After entering the required information, the URL endpoint will be created. You can further view, edit, and delete the URL endpoints by clicking the “Edit“ button along the URL endpoint row in the grid:
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After the URL Endpoint is added, you can click the endpoint name or the Edit button and further modify the endpoint credentials or copy the URL endpoint:
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When the URL endpoint for the target cloud instance is generated, you can further regenerate the endpoint by clicking the “Regenerate“ button and licking Regenarate in the confirmation popup:
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