Table of contents
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Initially, only site- and org-admins can access the app. User access can be defined in Permissions. |
After clicking User Activity Audit Log, you will be navigated to the home page of the app:
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To create/view both values, follow the instructions and click Connect. If the values are correct, you will see the success message, otherwise, a status/error notification will be displayed:
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After entering the credentials, updating the status may take up to a minute. Once the connection is successful connection, the related actions will be retrieved every 30 minutes. |
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You can delete the connection by clicking the “Delete connection” button while editing the connection and clicking the “Delete” button in the confirmation popup:
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Workspace ID
Fill in the ID of the Assets (Insight) workspace you want to configure backup for. The Workspace ID can be found on the following link: https://[yourcloud].atlassian.net/rest/servicedeskapi/insight/workspace. The Jira Service Management REST API uses the workspace Id to identify your individual instance of Assets (Insight), it is an alphanumeric string at the end of the text shown on the opened link with the following sample appearance:
3b3b70g5-66f8-3c01-a2d7-e5bbf2584dc3:{"size":1,"start":0,"limit":50,"isLastPage":true,"_links":{"self":"https://[yourcloud].atlassian.net/rest/servicedeskapi/assets/workspace","base":"https://[yourcloud].atlassian.net","context":""},"values":[{"workspaceId":"3b3b70g5-66f8-3c01-a2d7-e5bbf2584dc3"}]}
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Workspace ID is a mandatory field and can only be the Workspace ID of the current Cloud instance. |
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After filling in the three fields, click “Connect“ button. After Sync starts, the Pending Connection status“ message will be displayed. If the connection is successful, you will see the corresponding message, indicating also the last successful sync date/time:
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You can also disable the connection to Assets by clicking the Delete connection button while editing the connection:
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From here you can manage the fields, modification of which you want to log and track. For the instructions about how to view the actions on the selected fields, please visit User Guide.
After installation of the app, the fields list will be empty, meaning no fields are monitored:
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After the fields are selected, click the ”Save” button and the selected fields will appear in the list under “Manage Monitored fields“:
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After the field is added to monitoring, you can filter the actions by the selected fields and show them in the breakdown.
Historical Actions in the Logs
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To sync the historical data, go to the “Settings / Historic log sync” and click “Sync historical logs”. After the first run, depending on the number of issues and Asset objects, retrieving historical data may take from minutes to hours.
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To remove the user from the Permissions, click Remove button and Delete button on the confirmation popup:
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