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Using the basic search, you can define several terms from your Jira instance for filtering the users for which you would like to see the results in the audit log. There are the following options:
Calendar
Project
User
Group
People in Projects
People in Organizations
More
Status changed
Resolution set
Fields
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After selecting the desired date or range, click Update to confirm the selection.
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You can only select the maximum 1-year range. In case of selecting a wider range, the corresponding message will show up and the Update button will be disabled. |
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With the Projects you can filter the action in the results that were done in certain projects. The existing projects will be displayed in the dropdown after typing the first letter:
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User filter enables you to select a certain user or users on the instance, for which the action log should be displayed in the results. To choose the user, start typing the name, surname, or email of the user. The possible options will be displayed in the dropdown after the first letter:
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Besides users, you can select users Group(s), People in Project(s) and/or Organizations(s). After selecting filters, click Generate Activity Log button to see the results based on the selected filters.
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More filters
By clicking the “+More“ button, you can also filter the actions by Status changed, Resolution set and Fields:
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You can also enhance search using JQL. If you already preliminary have already selected the filters in Basic Search, by toggling to JQL, the filters can be enhanced additionally with JQL. Pre-defined selections will remain and filter the results:
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Expand the JQL field;
See the help page for JQL (will be opened on a new tab);
Display results based on the JQL term (identical to clicking Generate Activity Log button).
After typing in the JQL term, click Generate Activity Log button to see the results based on the selected filters.
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Due to the limitation of the corresponding Atlassian API, it is possible to retrieve at most 101,000 issues. If your search retrieves more issues, you will see the corresponding message and refine your search to view more actions. |
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Adding a JQL filter limits the filter scope to only show actions performed in issues, and exclude other types of activities. |
Manage Saved Filters
It is possible to save and manage filters for future use. After filling in the filters or JQL, click Save Filter text and fill in the “name” and “description” fields to save the filter:
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If no subscription is configured, you will see the popup to add a new subscription:
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When you click the “Add subscription“ button, you will see the popup where you can configure a subscription.
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All the subscription schedule times are displayed in UTC! |
Results
After clicking Generate Activity Log results will be displayed in the results table. There are three views available: Aggregated View, Detailed View and Issue View.
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You can check or uncheck “Select all“ checkbox to select all or none of the columns. Clicking “Reset default”, will select the default columns (Issue Created, Issue Updated, Issue Deleted, Issue Changed, Status Resolve, Issue Commented, Comment Updated and Comment Deleted).
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Additionally, you can filter the data based on transitioned statuses. Click +More button across the use filters and select Status changed and/or Resolution set:
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After selecting the option(s) you will see the additional filters below the user filters:
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Click Status Change button and choose “from“ and “to“ from the available statuses list (you can select more than one status):
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When you select the desired statuses, click Apply button and Generate activity log to filter the actions:
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In the same way, you can filter the actions by the Resolutions:
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You can break the actions down by projects. To do so, click Breakdown button and select Projects:
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You can break the actions down by the destination status to see how many times the user transitioned the issue into the statuses. To do so, click Breakdown button and select Status.
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You can break the actions down by the transitions to see how many times the user transitioned the issue from one status to another. To do so, click Breakdown button and select Transition.
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You can break the action by the issues. To do so, Breakdown button and select Issues.
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You can break the action by the fields that were updated. To do so, Breakdown button and select Fields.
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You can also export the Issue views in Excel format by clicking “Export (.xlsx)“ button.
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You will see the Issue View actions, only if your Jira user has Browse Projects permission for certain Projects/Issues. |
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In case of the Saved filters, you will be able to click the Filter name (in blue) and the saved filter will open. For the unsaved filter, “custom“ will be shown in the Filter name.
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If you are configuring the webhooks for the first time, you will see a popup with “+ Add URL endpoint“ button:
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When you click “+ Add URL endpoint“ button, you will see a window where you can generate you access token for the API:
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Name the endpoint and click “Generate access token” button to generate a token:
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Click Add Token button to save the token:
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